Support
Need help with Circle Combat? We're here.
Contact
For questions, bug reports, or refund requests, email:
privacy@circlecombat.com
We respond within 3 business days.
Frequently Asked Questions
1. How do I recover my purchases on a new device?
Install Circle Combat on the new device, open the Shop and tap "Restore purchases" at the bottom. Non-consumable purchases (like the Premium Battle Pass) will be restored automatically. Consumable purchases (coins and gems) were already credited and don't need restoration.
2. My progress is gone. What should I do?
Progress is stored locally on your device. If you uninstalled the app or switched devices, local progress is lost. Purchases can be restored (see question 1). Cloud sync is coming in a future update.
3. How do I request a refund for a purchase?
App Store refunds are handled directly by Apple. Visit reportaproblem.apple.com and select the purchase you want to dispute. We don't have control over those decisions.
4. The game crashes or has bugs. How do I report them?
Email privacy@circlecombat.com including: iPhone model, iOS version, and a description of what was happening when the issue occurred. Screenshots or videos help.
5. How do I erase my progress?
From the main menu, long-press the rank badge for 3 seconds. A confirmation appears to reset all game data.
6. Does the game work offline?
Yes. Circle Combat works 100% offline. Only in-app purchases require a connection to the App Store.